British soaps tend to reflect social issues and it's debated whether this is for better or for worse, because the issues tend to be fairly negative. The issues tend to be in the news, therefore they are significant to society, but even so, they produce conflicting responses from audiences. Some of the issues are ones which are unfortunately always around and always being discussed, such as alcoholism, teenage pregnancy and abortion, drugs, crime, single-parent families, domestic violence, rape, child abuse, bullying, depression and mental illness and internet pornography. Soap operas have a tenancy to try and reflect as many of these issues in their story lines as possible.
One obvious thing which makes soaps unrealistic is the fact that there are no brands within the homes or local shops of the characters, this is because the BBC do not have the rights to use product placement. Although, saying this, since 28th February 2011 programs made for UK audiences have been allowed to contain product placement so long as they comply with Ofcom's rules. Props are acceptable as the difference between product placement and the use of props is that the TV channel and program-maker don't receive any payment for including the props. They either pay to use them or get them for free, rather than being paid to include them, which would be product placement. When asking for a product the actor/actress will tend not to use brand names, for example, they would ask for 'cola' instead of 'Coca Cola' or 'Pepsi'.
Products which can't be placed:
Cigarettes
Alcohol
Food and drink that is high in fat, salt, or sugar.
Gambling
Medicines
Baby milk
Weapons
Something else which isn't very realistic within Soaps is the fact that when two or more characters are arguing they don't tend to overlap, for the obvious reason that this enables the audience to hear every word and follow the argument easily, but even so still making it unrealistic.
The fact that soaps are up-to-date and current makes them seem more real and closer to reality. Technology being used by the characters, such as mobile phones and laptops, are usually up to date, and the clothes which they are wearing are ones which are currently in fashion. As well as this, the music which is played within some soaps, Hollyoaks for example, tends to be modern and the type of music which their young target audience would listen to.